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リンク - 9 IT outsourcing mistakes to avoid

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9 IT outsourcing mistakes to avoid

  1. Switching providers instead of addressing root causes
  2. Focusing on solutions, rather than problems
  3. Contracting for innovation
  4. Relying on an outsourcing template
  5. Playing hardball on terms and conditions
  6. Underestimating the human impact
  7. Insufficient focus on transition
  8. Inadequately investing in governance
  9. Managing by service-level-agreement (SLA)